Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
stylish rooms
convenient location
dining quality
pricey dining
8.2/10
Great
Rooms
8.8
Location
9.5
Service
8.8
Dining
5.8
Guest reviews
8.2/10
based on 4 reviews
7.8
7.8/10based on 433 reviews
Mike
United Kingdom,
March
2024
8.4/10
The hotel is situated on a quiet back street close to Gion, offering a spacious room with a separate tatami mat area overlooking a charming stone garden. The staff was exceptionally friendly and helpful, going above and beyond to ensure our comfort during our stay. The location is perfect for exploring the nearby attractions, and the dining experience, although lacking in variety, was a nice touch. A great value for the price paid.
Rooms
9.0
The room was large, with a separate tatami mat area and a beautiful stone garden view, providing ample space for relaxation.
Service
9.0
The staff were always so friendly and helpful, making our stay even more enjoyable.
Location
9.0
The hotel is ideally located on a quiet back street near Gion, allowing easy access to the main attractions and excellent dining options.
Dining
7.0
The dining experience, while basic, added a nice touch to our stay.
Facilities
8.0
The hotel provides all the essential amenities for a comfortable stay.
Charles
United Kingdom,
January
2024
8.2/10
I had a fantastic stay at this hotel! The room was very spacious and perfect for my family of 5. The separate bathroom and toilet were convenient, and the tatami mat room overlooking a small stone garden was a lovely touch. Being on the top 5th floor provided a great view. The location was excellent, and the lady at the reception was truly fantastic.
Rooms
9.0
The room was very spacious and perfect for my family of 5. The separate bathroom and toilet were convenient, and the tatami mat room overlooking a small stone garden was a lovely touch.
Service
9.0
The service was exceptional! The staff was very friendly and thoughtful, even bringing our breakfast earlier knowing we had booked a taxi. They were always so friendly and helpful.
Location
10.0
The location was perfect, right next to Gion, and we could easily walk to a station in 5 minutes. Being close to the places we wanted to visit made our stay very convenient.
Dining
5.0
The dining experience was not very good considering the price of the room. However, the homemade pastries were a nice touch.
Facilities
The facilities were good, but the dining experience could be improved given the price of the room.
Adam
United Kingdom,
October
2023
8.0/10
The hotel is located on a quiet back street near Gion, offering clean and spacious rooms with a Japanese tatami mat area. The service was outstanding with thoughtful gestures from the staff. However, the dining options were limited compared to the price point. The serene location was ideal for exploring nearby attractions.
Rooms
8.0
The room was large, clean, and had a separate tatami mat area overlooking a small stone garden. The only downside was that it wasn't very soundproof.
Service
9.0
The staff was incredibly helpful and always friendly, going above and beyond to make our stay comfortable.
Location
9.0
The hotel's quiet back street location near Gion was perfect for a peaceful stay and easy access to nearby attractions.
Dining
6.0
The dining experience was average, with limited options for the price.
Facilities
5.0
Robert
United States of America,
July
2023
8.2/10
The hotel impressed me with its gorgeous rooms, super comfortable bedding, and a unique tatami mat room overlooking a peaceful stone garden. The staff were very friendly and thoughtful, going out of their way to accommodate our needs. The location was perfect, nestled in a quiet back street next to the vibrant Gion district with easy access to great dining spots. However, the dining experience left much to be desired, as the offerings were not up to par given the room price.
Rooms
9.0
The rooms were large, stylish, and boasted separate bathroom and toilet facilities. The tatami mat room added a touch of traditional charm.
Service
8.0
The staff were always friendly and helpful, even adjusting the breakfast timing to suit our travel plans.
Location
10.0
The hotel's location was ideal, situated near great dining options and just a short walk from Gion and a nearby station.
Dining
5.0
The dining experience was a nice touch, but the quality did not match the premium room rates.
Facilities
9.0
The hotel offered a pleasant atmosphere and all necessary amenities for a comfortable stay.